REFUND POLICY

THE EMPLOYEES DELIGHT THEMSELVES ON PROVIDING YOU WITH EXCEPTIONAL SERVICE AND EXCELLENT CUSTOMER CARE.
We do not issue refunds on Salon services.
However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within two days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the stylist who performed the initial service, adjustments are made available to you at no cost only with in the two of the initial service.

STRICT AND ENFORCED 48 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago.
- Less than 24 hour notice will result in a charge of $25
- "NO SHOWS" will be charged 25% of the reserved service amount.